Ballista Luxury

Effective Date: 01/06/2026

Welcome to Ballista Luxury. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

Ballista Luxury
City Vista, Kharadi, Pune – 411014, Maharashtra, India

Phone: +91 98819 51403
Email: info@ballistaluxury.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.
• You are legally capable of entering into binding agreements.
• The information provided by you is accurate and complete.

3. Products & Services

Ballista Luxury sells perfumes, fragrances, and related products through its website.

We make every effort to display product descriptions, images, packaging, and specifications accurately. However, actual product appearance may vary slightly due to screen settings, photography, manufacturing updates, or packaging changes.

4. Pricing & Payments

• All prices displayed on the website are in Indian Rupees (INR).
• Applicable taxes and shipping charges may be charged separately unless otherwise stated.
• We reserve the right to change product prices at any time without prior notice.
• Orders will be processed only after successful payment authorization.

5. Order Acceptance

Ballista Luxury reserves the right to:

• Accept or reject any order.
• Cancel orders suspected of fraud or unauthorized activity.
• Refuse service to any customer at our sole discretion.

If an order is cancelled after payment, the applicable refund will be processed as per our Refund Policy.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery dates are indicative only and are not guaranteed.

Ballista Luxury shall not be liable for delays caused by courier partners, weather conditions, natural disasters, strikes, government actions, or any circumstances beyond our reasonable control.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

Customers are advised to review the Refund Policy before placing an order.

8. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Brand Names
• Product Images
• Graphics
• Text
• Designs
• Website Content

is the exclusive property of Ballista Luxury and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. User Conduct

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to website systems.
• Distribute malicious software, viruses, or harmful code.
• Interfere with website operations or security.

Violation of these terms may result in immediate termination of access and legal action where applicable.

10. Product Usage Disclaimer

Perfumes and fragrance products may contain ingredients that could cause allergic reactions in sensitive individuals.

Customers are advised to review product information carefully before use.

Ballista Luxury shall not be liable for individual allergic reactions, misuse, or improper handling of products.

11. Limitation of Liability

To the maximum extent permitted by law, Ballista Luxury shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of data
• Business interruption

arising from the use of our website, products, or services.

12. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

13. Force Majeure

Ballista Luxury shall not be responsible for any failure or delay in performance caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fire
• Pandemic
• Government restrictions
• Transportation disruptions
• Internet or communication failures

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

15. Changes to Terms

Ballista Luxury reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page and become effective immediately upon publication.

16. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Ballista Luxury
City Vista, Kharadi, Pune – 411014, Maharashtra, India

Phone: +91 98819 51403
Email: info@ballistaluxury.com

Office Hours: Monday to Saturday, 10:00 AM – 6:00 PM